Help & Support

Questions or need help?

Do you have a question about our products and services? Feel free to contact us using the form below. You can also try our FAQ section to see if your question is answered there.

Mail

Parcels

Consumers

For enquiries regarding the status of your shipment, please contact your sender or ask one of our employees via Twitter.

Twitter

Feedback within 60 minutes (during office hours) via @PostNL.

Business customers

For business customers who have a question about our products and services.

Twitter

Feedback within 60 minutes (during office hours) via @PostNL_Zakelijk.

Contact Form

You are looking for a partner who provides the complete supply chain in mail, parcel and return solutions to businesses worldwide? Please click here to contact us.