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Page publication date: 25 February 2013 10:00 CET

Outlook 2013


RevenuesUnderlying cash operating income / margin
In € millions, except where notedAdjusted 2012Underlying 2013Adjusted
2012

2013
Mail in NL2,2701-mid single digit0.9%1-2 to 0%2
Parcels  730+high single digit13.7%11 to 13%
International1,624+mid single digit1.7%1 to 3%
Total4,330  stable13020 to 60
3.0%0 to 2%

1 Actuals 2012 adjusted for transfer of customer contact services from Mail in NL to PostNL Other
2 Subject to pension arrangement

Indicators 2013

  • Expected volume decline addressed mail of 8% – 10% (2012: 9.0%)
  • Cost savings of €40 – €60 million (2012: 39)
  • Implementation costs of €40 – €60 million (2012: 67)
  • Cash outflow from provisions of around €110 – €130 million, of which €100 – €120 million related to Master plan implementation (2012: 86, of which 72 related to Master plans)
  • Regular employer pension contributions of around €240 million (2012: 265), excluding top-up payments
  • Employer pension expenses of around €150 million (2012: 63, adjusted for curtailment gain); around €130 million will be recognised in operating income and around €20 million in financial expenses
  • Cash capital expenditures of around €150 million (2012: 204)
  • Net financial expenses of around €125 million, of which around €20 million net interest costs for pensions (2012: 104)
  • Rebranding costs related to International of around €5 million (2012: 12, related to Mail in the Netherlands and PostNL Other)

Contact Investor Relations

T: +31 (0)88 868 8875
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