Cash On Delivery

Payment at the time of delivery

With Cash On Delivery, the addressee pays (in cash) at the time of delivery. It is a simple yet effective way to secure payment from your international customers. It also means that your customers do not need a credit card to place an order. Our Cash On Delivery service is available for all deliveries inside the Benelux.

Destination outside the Benelux? View international parcel delivery options

The benefits of Cash On Delivery

  • Payment is guaranteed 
  • Money deposited into your account within 10 working days 
  • Proof of posting and confirmation of delivery as standard 
  • Up to € 500 compensation in the event of loss or damage 
  • Fully trackable service

Contact us for personal advice

How does it work?

Follow these steps to send your parcels with Cash On Delivery. 

  1. Make sure your parcels meet the size and weight requirements
    Max. size: 300 cm (length + width + height)
    Max. length: 175 cm
    Max. weight: 31.5 kg
  2. Prepare your parcels for shipment
    Pick, pack and label your parcels using our Parcelware dispatch software or your own integrated labelling software.
  3. Hand over your parcels for delivery
    How and where to hand over your parcels depends on your location. Alternatively, we can also collect them if you prefer. Feel free to contact us for more information.
  4. Follow your parcels using our online tracking service
    Our tracking system shows you the latest information about the delivery status of your parcel(s). This way you will know exactly when delivery has been completed. You will also receive confirmation of delivery, which in this case of course equals confirmation of payment.

What does it cost?

Cash On Delivery rates are calculated based on item weight, number of items per shipment, and country of destination. 

Please note that in many cases we are able to provide a tailored solution, which means you may qualify for a discount depending on your needs.

Contact us for personal advice

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