Insured Delivery

Your most valuable items delivered safely to any address in the Benelux

Choose Insured Delivery to send your most valuable items with complete peace of mind. In the event of loss or damage, you will receive compensation up to € 5,500.

Less valuable items? We recommend Signature for Delivery
Destination outside the Benelux? View international parcel delivery options

The benefits of Insured Delivery

  • Up to € 5,500 compensation in the event of loss or damage 
  • Addressee is required to sign for delivery 
  • Fully trackable service

Contact us for personal advice

How does it work?

Follow these steps to send your parcels with Insured Delivery.

  1. Make sure your parcels meet the size and weight requirements
    Max. size: 300 cm (length + width + height)
    Max. length: 175 cm
    Max. weight: 31.5 kg
  2. Prepare your parcels for shipment
    Pick, pack and label your parcels using our Parcelware dispatch software or your own integrated labelling software.
  3. Hand over your parcels for delivery
    How and where to hand over your parcels depends on your location. Alternatively, we can also collect them if you prefer. Feel free to contact us for more information.
  4. Follow your parcels using our online tracking service
    Our tracking system shows you the latest information about the delivery status of your parcel(s). This way you will know exactly when delivery has been completed.
    For even more convenience, customers can choose to have their parcels delivered to one of over 2,600 retail locations . Alternatively, they can pick up their parcel 24/7 at one of the specially designed parcel lockers located at most major train stations in the Netherlands.

What does it cost?

Insured Delivery rates are calculated based on item weight, number of items per shipment, and country of destination. 

Please note that in many cases we are able to provide a tailored solution, which means you may qualify for a discount depending on your needs.

Contact us for personal advice

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